When the 21-year-old Schwety’s Schwitz from Chandigarch sees the phone illuminated, she freezes. “Even if it’s just a dentist, I wait for him to stop and then write them the text,” she says, “I feel unprepared. “Like Schweda, many young people experience deep discomfort when it comes to calls. This disorder is known as” telephone “before telephone calls-and often found among Gen Z technologies, born in the late 1990s and early 2010s.
Talk around this phenomenon that became viral after CNBC interviewed that almost 75% Gen Z will avoid telephone calls. The coil, which is now more than 2 million views, struck the chord-comments when the users agreed by calling the phone calls and even panic.
Why is it going?
The creator explains that Gen Z is not against phone calls until it is familiar with someone as friends or family. Anxiety arises when calls are unexpected, from unknown numbers or chiefs. “Telephone interviews, in particular, are intimidated for students,” Uptin said in the video. “They never had the opportunity to practice how to talk on the phone, especially in professional scripts.”
Experts say
The pandemic led to a stop talking to face, creating texts, DMS and voice messages. Where phone calls require instant reactions, other forms of communication allow you to pause, think and carefully please the answers.
“Gen Z grew up with a quick, visual and controlled communication,” says Dr. Minky Manchanda, Deputy Director of Psychiatry in the Asian Hospital, adding: “The telephone calls require emotional energy in real time, with which many of them did not develop comfort.”
Add to this a flurry of notifications and digital distraction that enhances anxiety, making it more difficult to participate in significant conversations without fear of misconception and opinion. “The technology has created not only endless ways to connect, but also permanent breaks,” says D -R -Gupto, Chief Director for Neurology at the Fortis Hospital. “For many, avoiding phone calls is a way to protect your mental space and lower social pressure,” he adds.
How are international institutions helping
Some institutions are already helping. In the UK, the Notingham College presented special classes where students learn to make phone calls and improve telephone etiquette. The sessions include role -playing scenarios such as locating calls to local shops or restaurants. The University of Southern California (USA) even offers “telephone module’s telephone”.
How can Gen Z manage anxiety over the phone?
To manage telephone anxiety, mental health experts recommend cognitive behavioral therapy, impact exercises and even group activities to gradually increase confidence and reduce discomfort.
At the individual level, start with short calls to the people you trust, for example, your brother or close friend. Keep the conversation short and informal to easily enter the process.
Another useful advice is to record what you want to say before you call. Let it be a meeting or ask a question, having a short scenario in your hands may make you feel more prepared.
Voice notes are another delicate way to get used to listening to your own voice and expressing thoughts aloud. This creates comfort without responding in real time.
The establishment of the borders is also necessary. If texting works better for everyday chats, it’s good to report this preference. Save phone calls for situations where they are needed or more effective.
